How can we help?
🏢 Trade Business Owners & Clients
If you're a plumber, HVAC company, septic servicer, or other trade business interested in using Bolts10 — or if you already have an account and need help — reach out here.
We respond within 1 business day.
📱 End Customers — Got a Text From Us?
If you received an SMS notification through a trade business that uses Bolts10 and have questions or want to stop receiving messages, we can help immediately.
- To stop messages: Reply STOP to the text you received — takes effect immediately.
- To reach us directly: Email support@bolts10.com with your number.
⚡ Request a Demo
Want to see Bolts10 in action before committing? Fill out the form and we'll walk you through a live demo tailored to your trade.
⏱ Response Times
- STOP opt-out requests: Immediate
- Support emails: Within 1 business day
- Demo requests: Within 24 hours
Send us a message
Frequently Asked Questions
How do I stop receiving text messages?
Reply STOP to any text you received. Your number will be removed immediately — no login required. You can also email us at support@bolts10.com.
Who sent me a text?
Texts sent through Bolts10 come from a phone number registered to a specific trade business (plumber, HVAC company, septic service, etc.). The business name is included in the message. Reply STOP to stop their messages.
How do I sign my trade business up?
Fill out the contact form above or email support@bolts10.com. We'll schedule a demo and walk you through setup. Takes about 10 minutes.
Is there an app I need to download?
No. Bolts10 is entirely SMS-based. Your crew texts job updates from any phone. Your customers receive plain text messages. No apps. No portals. No passwords.
What trades does Bolts10 support?
Any field service trade: plumbing, HVAC, septic, sewer & drain, excavation, electrical, heating & oil, and more. If you do service work and drive to customers, Bolts10 can help.
Is my data private?
Yes. We never sell or share customer mobile numbers. All data is isolated per client. See our Privacy Policy for full details.